Glenda is an exemplary team player. She plans and conducts toddler and preschool storytimes at Cypress Library and is never too busy to answer a patron's question or questions. She will promote programs, go over the program calendar, explain databases, and electronic services and spend as much time with a patron as they need to feel that they have a good grasp of the Cypress library and all services OCPL offers. She routinely spends extra time with her families after storytimes and has built amazing rapport with her storytime families. Glenda is always thinking of ways to improve current programs or to introduce new programs. She is part of the team that is developing a new hands-on gardening program at Cypress Library utilizing the garden plots at the front entrance of the library. Glenda will always see the positive in any patron interaction, no matter how difficult or frustrating that interaction might be. She is empathetic and supportive of staff and patrons alike. She pairs this empathy with boundless humor and good nature.
