FAQ

How can I renew my Library privileges when they’ve expired?
You can call any of our Libraries, to update or renew your address, phone number and email address (up to two).  Please have your Library Card number handy.  Once a minor turns 18 years of age, their library account will automatically expire. Please bring your California Driver’s License or California State ID to update and renew your library card. Please visit your local DMV Office to obtain either of these two forms of photo identification.
How can I update the information on my Library account?
You can call any of our Libraries, to update your address, phone number and email address (up to two).  Please have your Library Card number handy. If you have more than one Library account in your household please ask that they also be updated. If you prefer to be notified by email for pre-due notices, overdue reminders or available holds please let staff know.
How do I apply for a Library Card?
Applicant must be a California resident. You can visit your local OCPL branch or apply online. At the branch present a photo ID to show your identity and give proof of your current address. A California Driver's License, DMV ID card, Mexican Consular Identification card, Passport or Military ID are all acceptable forms of ID. If you are under eighteen, you must have your parent/legal guardian sign your library application and include their driver's license number. You can also apply for an Internet Only card. Internet Only library cards allow you to use the Internet, but do not allow you to borrow material.
How do I enter my PIN?
A recent modification by our software vendor changed how library PINs are entered.  The change impacts your PIN only if letters are used.  Please try using uppercase when entering your PIN.  If you need assistance with your Library PIN, staff at your local branch will be glad to help you. 
How do I set my hold pickup library?
To log into you library account from the catalog page, click on the My Account button on our home page. Select the My Account link at the top of the page. Enter your Library Card # and PIN (case sensitive) click the Log In button.  If you forgot your PIN click on the Forgot My PIN link and follow the directions. Go to the Personal Information tab>select the Preferences tab below>select your preferred pickup library from the drop down menu. Select the Update button.
How do I update my information on my account?
Log into you library account from the catalog page, select the My Account link at the top of the page. Enter your Library Card # and PIN (case sensitive) click the Log In button.  If you forgot your PIN click on the Forgot My PIN link and follow the directions. View your contact information. You can edit your email and/or phone number by clicking on the Edit button and changing the information on those fields.  All other fields are READ ONLY.  To make other updates please contact your local library.
Why can’t I access my library account?
Check to see if your library card has either OC Public Libraries or Orange County Public Library printed on it.  If your card begins with the letter D, replace the letter D with the number 2. When entering your library card do not add any spaces. If you don’t remember your PIN or if your library card’s privileges have expired please contact any of our libraries for assistance.
How do I apply for a Library Card online?
Use the Online Library Card Application link https://web.ocpl.org/n/LibraryCardApplication/ and complete the application. Select a library you would like to pick-up your library card. Your Library Card will be ready in 48 hours. Be prepared to provide proper photo ID and proof of your current address (listed above).
How do I replace my Library Card?
Visit your local OCPL branch and present a photo ID to show your identity. A Driver's License, DMV ID card, Mexican Consular Identification card, Military ID or Passport are all acceptable forms of ID.
How do I know how long I can check out my items?
Most items check out for 3 weeks; however some only check out for one week. Your check-out slip lists the items you have and when they are due. Please see Borrowing Policies for further details.
What is the Renewal Policy?

For your convenience, items will be automatically renewed on their due date if they are eligible for renewal. Items with holds, items renewed five times, Interlibrary Loan items, Homebound patrons and Lucky Day books are not eligible for renewal. Please verify your due dates by logging into your account.

Does OCPL have Quiet Rooms and Study Rooms?

 

Branch

Quiet Room / Private Room

Capacity

Reservation

Time limit

Aliso Viejo

949-360-1730

1 Shared Study Room

16

No

No

Costa Mesa Donald Dungan

949-646-8845

2 rooms for shared or individual study

8 per room

Yes, in person at Service Desk

1 hr/day

Fountain Valley

714-962-1324

1 Shared Quiet Study Room

4

No

No

Foothill Ranch

949-855-8072

1 Shared Quiet Study Room

10

No

No

Irvine Katie Wheeler

714-669-8753

1 Shared study room

6

No

No

Ladera Ranch

949-234-5940

1 room for shared or individual study

10

Yes

2 hours*

Laguna Niguel

949-249-5252

1.      Shared Quiet Room

2.      Nooks & small room without doors (10 locations)

1.      10

2.      2-4 per location

1.  No

2.  No

1.  No

2.  No

Rancho Santa Margarita

949-459-6094

1 Shared Quiet Room (has 3 tables)

9

No

No

San Clemente

949-492-3493

1 Shared Study Room (has 4 tables)

8 - 12

No

No

Tustin

714-544-7725

1 room for shared or individual study

5

Reserve in person for that day only

1 hour





































* Ladera Ranch - Time may be extended if there are no other reservations.

How do I request an item not at my branch library?

If an item is not available at your location, or all copies are checked out, you can request an item be transferred to your home branch by placing a hold on the item through our catalog. There is a limit of 25 holds allowed per card.

If an item is available at another location, and you are willing to pick up the item, you can call the owning library to hold the item for you.  There is no charge for a Courtesy Hold.  The item will be held on the hold shelf for three days.

How do I know how much my overdue fine is?
Your fine increases by 25 cents each day the item is overdue, even when the library is closed. To return items as soon as possible, return them to an outside book return at any of libraries listed on our website. You can also renew your items through the catalog on this website. Click on the "My Account" button on our homepage, enter your library card number and PIN. Then click on "Renew My Materials". Keep note of the new due date or if the item was able to renew. For assistance contact any of our libraries on our website. If you lose an item, you will be charged for the price of the item plus a non-refundable $5.00 processing fee, plus any fines on the item. Please see Borrowing Policiesfor further details.
If there are no holds on an item and I’ve reached my maximum renewal can I renew the item again?
No, once you’ve reached your maximum loan period we ask you return the item(s) so that others can have the opportunity to check them out.  You can keep the items out past your maximum loan period and pay the .25 late fee, per day and per item.
How do I know how many items I can check out?
A patron can check out a total of fifty items.
How do I know when the library is open?
OCPL has branch libraries throughout Orange County. Please see Branches for individual branch days and hours.
How do I find a branch that is open on Sundays?

Please visit our hours and locations page to see what branches are open on Sundays.

How do I return an OCPL item to another OCPL library?
Just drop the item off at any of our Branches. Materials checked out from any of our branches can be returned to any other OCPL branch.
How do I return an OCPL item to a library outside of the OCPL system?
You can return items to libraries that are not part of OCPL. However, it might take much longer for them to be returned to one of our branches and you are responsible for any fines that occur during this time.
How do I log into my My Account through the catalog?
To log into your library account from the catalog page, select the My Account link at the top of the page. Enter your Library Card # and PIN (case sensitive) click the Log In button.  If you forgot your PIN click on the Forgot My PIN link and follow the directions.
How do I use the Catalog?
Click here for the catalog helps.
How do I check to see what I have checked out from my home computer?
To log into you library account from the catalog page, select the My Account link at the top of the page. Enter your Library Card # and PIN (case sensitive) click the Log In button.  If you forgot your PIN click on the Forgot My PIN link and follow the directions. View your checkouts.
Is OC Public Libraries financially liable for personal equipment or property damaged while using library property?
OC Public Libraries assumes no responsibility for personal equipment or property damaged while using library property, i.e. compact disc players, DVD players, or computers.
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